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Brand StudyThe graph below shows the core results of a sophisticated study of three competing devices used in an intensely competitive service industry. Product users participating in the research rated the importance of several device attributes and the performance of each brand on each attribute. The ratings were scored on a five-point scale. Thus, each brand attribute can be plotted on an X/Y graph and the result is a visual Importance/Performance depiction. The points plotted on the graph show that most brand attributes clustered tightly together, but Brands A and B both had performance problems on Attribute #2. The research client Brand A could see right away their product had a widely perceived deficiency on one attribute. |
Brand Study Price Point Research Needs Assessment |
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